Social discovery tools: Cataloguing meets user convenience

Louise F. Spiteri


This paper examines how library users access, use, and interact with two social discovery systems used in two Canadian public library systems. How do public library users interact with social discovery systems? How does usage between the two social discovery systems compare? Daily transaction logs of the social discovery systems used by the two libraries were compiled from May-August, 2010. Fifty sets of bibliographic records were compared to evaluate user-contributed content. Results indicate that features that allow for user-generated content are underused in both systems. Future research will thus focus on clients' motivations for engaging with the social features of social discovery systems, and their perceptions of, and satisfaction with, the benefits of these features.

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