Cognitive Work Analysis for Domain Analysis in an HR Firm: Emergent Vocabulary to Domain Ontology

Christine Marchese, Richard P. Smiraglia


Cognitive Work Analysis (CWA) is a promising qualitative empirical method for domain analysis (Fidel and Pejtersen 2004). In this lightning paper we report some of the results of a recent study of the organizational environment and knowledge organization structures of a boutique human resources consulting firm (Marchese 2012).


Cognitive Work Analysis, emergent vocabulary, domain ontology, knowledge organization structure

Full Text: