Boundary Objects: CWA, an HR Firm, and Emergent Vocabulary

Christine Marchese, Richard P. Smiraglia


Knowledge organization structures are dependent upon domain-analytical processes for determining ontological imperatives. Boundary objects—terms used in multiple domains but understood differently in each—are ontological clash points. Cognitive Work Analysis is an effective qualitative methodology for domain analysis of a group of people who work together. CWA was used recently to understand the ontology of a human resources firm. Boundary objects from the taxonomy that emerged from narrative analysis are presented here for individual analysis.

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